1) What is Deck?

Deck is software for freelancers and creative professionals to showcase work, manage bookings, and take payments in one place.

2) Who can use Deck?

During beta, Deck is available to U.S.-based users who are 18+.

3) How do payments work?

Payments run through Stripe Connect Express. Deck does not store card or bank details.

4) Can I sell in-person services?

Only low-risk in-person services during beta. You’re responsible for any required licenses or insurance.

5) How are disputes handled?

Buyers and sellers should try to resolve issues directly. If needed, Deck may review activity for policy violations.

6) What fees does Deck charge?

Deck may charge seller transaction fees and buyer subscription/posting fees. See the pricing page in-app.

7) Who owns my content?

You do. You grant Deck a limited license to display your content on the platform.

8) How is my data protected?

We use HTTPS, access controls, and Stripe’s secure payment rails. See the Privacy Policy for details.

9) How do I contact support?

Email hello@joindeck.io.